A History of the Ministry of Information, 1939-46

199

(c)
SUMMARY OF LETTERS RECEIVED
as a RESULT OF THE TALK to the B.E.F. by JOHN HILTON.
20.11.40.

(This document has been duplicated for circulation in view of the importance of the decisions to be taken in regard to this type of broadcasting. J.H.)

A. Requests to be put into touch with soldiers not receiving letters from home. 163
B. Complaints that letters and parcels have not been delivered to the B.E.F. 35.
C. General troubles, not especially concerned with the topics of the talk, including queries dealing with Old Age Pensions, Employment and personal problems which could be dealt with adequately by a Citizens Advice Bureau. 43.
D. Letters of thanks and appreciation for this on past talks, expressing pleasure at hearing John Hilton again. 37.
E. Letters containing queries, complaints, suggestions for talks, ideas on how to improve the lot of the soldier etc. 160.
F. Letters from B.E.F. (including 2 from France not from the Services.) 10.
Unclassified. 11.
TOTAL. 459.

GENERAL REMARKS.

Of the total of 459 no letter contained any attack or adverse criticism, and in no case did the writer convey animosity to the Broadcaster. All the letters (except 10) were received from listeners at home, and in a number of instances apologies were made for “gate-crashing” into the special programme. This would seem to indicate that the B.E.F. programme is welcomed by a number of those for whom it does not primarily cater.

Class E is by far the most interesting, 21 of these letters were written by men in the Services (other than B.E.F.) and 21 writers stated that they were Ex-Service men. A large proportion of the remainder come from wives, mothers, and fathers of serving men.

A short summary of each letter in this class is attached.

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